Prepared for a Houston seller · September 2026
The Houston Listing Plan
Your questions are the right ones — and they are better than most sellers ever get the chance to ask. Every one of them deserves a real answer, so we built this to give you all twenty in writing, in your order, before you sign anything.
It is also here for a second reason. The care we put into answering you is the same care we put into a listing: nothing vague, nothing deferred to a handshake, every commitment written down where you can hold us to it. This page is what our standard of work looks like — and where the honest answer is "I can't know that yet," it says so, and it says exactly what we need in order to know.
- Closed volume
- $145M+
- Closure rate
- 98.9%
- Google reviews
- 4.9 ★ / 149
- Battle of the Brokers
- 2× Champion
Section One · Questions 1–4
Price
Pricing is the only lever that moves both speed and final number. It is also where most listing agents tell a seller what they want to hear in order to win the job.
Based on recent sold comparables — not actives or pendings — what is the realistic market value?
We won't put a number in an email before standing in the house. Any agent who does is bidding for the listing, not valuing your asset.
Here is what we will commit to instead. Within 48 hours of walking each property you get a written valuation built on closed sales only, filtered to:
- Closed in the last 90 days — six-month comps in a moving market are history, not evidence.
- Within a half mile, and inside the same school attendance zone where that changes value.
- Within ±15% of your square footage, same story count, same garage configuration.
- Adjusted line by line for condition, lot, updates, and seller-paid concessions — a comp that closed at $310,000 with $9,000 in concessions is a $301,000 comp.
The report shows the comps we rejected and why, because that is where an inflated number usually hides. Actives and pendings appear in it too — but under "competition," never under "value." What is listed next door tells us who we are up against. Only what closed tells us what a buyer, an appraiser and an underwriter all agreed to.
What price would you recommend if the goal is to sell within 30 days?
A 30-day sale is won on day one by placement, not on day 21 by discounting. You will get three numbers, not one, and you will choose between them.
- The market number — what it should bring in the neighbourhood's normal days-on-market.
- The 30-day number — typically 2–4% under the market number, positioned so it sells inside four weeks with real competition among buyers.
- The ceiling — the highest defensible ask, with the honest trade: more money if it works, more days and a price-cut history if it doesn't.
The 30-day number is chosen with search brackets in mind. Buyers do not browse; they filter in bands. A home asking just above a round-number break is invisible to every buyer whose filter stops at that break:
One more piece of arithmetic worth knowing before you pick: a listing gets more showings in its first fourteen days than in the following sixty. That attention is spent whether or not the price is right. Pricing to sell in 30 days means spending it once, well.
How often will you monitor the market and recommend a price adjustment if showings or offers don't come?
A written report every Wednesday, built by our in-house marketing team, and three hard checkpoints — day 7, day 14, day 21 — with the trigger for each agreed in advance, before we go live.
The report is not something squeezed in between showings. It is produced every Wednesday by our in-house marketing staff, led by Brandon on our team, which is why it arrives on the same day every week rather than when someone remembers.
Agreeing the triggers up front matters more than the reporting. It means the day-14 conversation is a decision we already planned, not a negotiation about whether there is a problem.
| Checkpoint | What we look at | Trigger |
|---|---|---|
| Day 7 | Online views, saves, showings booked | Fewer than 3 showings in week one — the market has seen it and passed. We diagnose before we cut. |
| Day 14 | Cumulative showings, verbatim agent feedback | Under 6 showings or repeat objections — adjustment or repositioning recommended in writing. |
| Day 21 | Everything above, plus what has closed since we listed | No offer — we change price, terms, or route. Standing still for another month is a decision too, and a costly one. |
No price ever changes without your written approval. Our job is to bring you the numbers and a recommendation. The decision stays yours, every time.
What is your strategy if we get significant interest but no offers?
Interest without offers is almost never a price problem. It is an objection problem, and objections are usually cheaper to fix than a price cut.
When buyers keep touring and nobody writes, they are all stopping at the same thing. So we find out what it is:
- Every showing agent gets a phone call within 24 hours — not a survey link. The question is "what stopped them?", and then silence until they answer it.
- Objections get grouped. If three or more agents independently name the same thing — the kitchen, the roof age, the street noise, the layout — that is the actual price of the home, quoted in a different currency.
- We fix that one thing. A repair credit, a hazard removed, one room restaged, a re-shoot. Often a few hundred dollars answers an objection that was costing five figures.
- Everyone who toured gets a reason to come back — the improvement, and a deadline.
- We set an offer-review date. Buyers who like a house but feel no urgency wait. A published review date converts interest into paper.
And before cutting: on a financed buyer, a seller-paid rate buydown often moves more buyers than the same money taken off the price, because it changes the monthly payment far more than a small price reduction does. Same cost to you, much bigger change to them. Where that is the right move, you will see both numbers side by side.
Section Two · Questions 5–12
Marketing
The MLS is distribution, not marketing. Putting a home in it is step one of about fourteen, and it is the only step some agents actually take.
What specific marketing will you do beyond placing it on the MLS?
Fourteen things, all at our cost, most of them inside the first 72 hours. Here they are by name.
| Channel | What it is | Timing |
|---|---|---|
| MLS + syndication | HAR, Zillow, Realtor.com, Redfin, Homes.com and the national feeds | Day 1 |
| Media package | HDR photography, drone, 3D walkthrough, walkthrough video | Before day 1 |
| Single-property site | Its own address on the web, with an AI that books showings on the page | Day 1 |
| 24/7 call answering | Our AI answers every buyer and agent call, day or night, and books | Day 1 |
| AI follow-up | Every enquiry chased until they answer — nothing goes cold in a CRM | Continuous |
| Brokerage floor | Presented to White Picket Realty's 50+ agents at the Monday sales meeting | First Monday |
| Agent-to-agent outbound | Direct approach to the agents who closed the comps in your valuation | Days 1–3 |
| Cash-buyer network | Presented to our investor list with investor numbers, not lifestyle photos | Days 1–3 |
| Paid social | Meta and Instagram campaigns, geo- and demographically targeted | Day 2 onward |
| Retargeting | Ads follow everyone who visited the listing site but didn't book | Continuous |
| Buyer database | Emailed and texted to our active Houston buyer file | Day 1 |
| Reel + story set | Vertical cut of the walkthrough on the brand account and brokerage page | First week |
| Bilingual marketing | Full Spanish-language listing copy, ads and video captions | Day 1 |
| Neighbour campaign | Print and digital to the surrounding streets — neighbours source buyers | First week |
| Open houses | Public open house, hosted — see question 09 | Weeks 2 & 4 |
| Print collateral | Property flyers, QR-linked, in the home and in the agents' hands | Day 1 |
We fund that entire list up front — you are not invoiced for photography, ads or the website while the home is on the market. Those are real costs, so if you cancel the listing early there is a $2,400 fee that covers them — and it hands you the photography, video, 3D tour and website to keep. Question 20 sets that out in full.
The part that runs while you sleep
Nobody who calls about your house reaches a voicemail
Most buyer enquiries about a Houston listing arrive in the evening and at the weekend, which is exactly when most listing agents are unreachable. That call goes to voicemail, and by the time it is returned on Monday the buyer has toured two other homes. This is the quietest way a good listing loses a good buyer, and it is the thing our systems were built to stop.
Answers every call, 24/7
Buyers and buyer’s agents get a real answer at any hour — details on the home, availability, and a booked showing on the spot. Nobody reaches voicemail, and every call is captured into your weekly report.
A landing page that books for you
Your home gets its own site — the destination for every ad, flyer QR code and social post — with an AI on the page that answers questions and sets the appointment while the buyer is still looking at the photos.
Follow-up that never forgets
Our AI database assistant chases every enquiry, every open-house visitor and every agent who toured, on schedule, until they respond. The buyer who meant to call back is the one this catches.
Will you actively market to other local agents and buyer's agents?
Yes — actively, which means outbound calls and emails, not hoping they notice the listing.
The buyer for your home is, statistically, already working with an agent right now. That agent is the customer.
- Day one: your listing is presented in person to White Picket Realty's 50+ agents.
- Within 72 hours: direct outreach to every agent who represented a buyer on the closed comps in your valuation — they have shown that price band recently and often have a second and third buyer in it.
- Broker to broker: the top listing and buyer agents by volume in your zip code hear it from Alan directly.
- On every change: price adjustments, new photos and offer-review dates go back out to that same list. A stale listing with fresh news gets a second look; a stale listing in silence does not.
Will you promote it on social media — Facebook, Instagram and other platforms?
Yes, and it is produced rather than posted. A photo dump with the address under it is not marketing.
Each listing gets a built set: a vertical narrated walkthrough reel, a carousel that leads with the strongest room, a story sequence, and a Spanish-language cut of each. Those run on the brand accounts, the brokerage page, our agents' own accounts, and into the Houston buyer and investor groups where people actually ask about houses. Paid distribution sits on top of the organic posts — organic reach alone is a rounding error.
Will you use targeted advertising to reach potential buyers and investors?
Yes — as two separate campaigns, because buyers and investors are persuaded by completely different things.
- The retail campaign targets renters and likely movers in the zip codes that actually feed your neighbourhood, in the income band your price implies, and then retargets everyone who opened the listing site. Creative is lifestyle: light, space, kitchen, the walk to the park.
- The investor campaign goes to our cash-buyer list through Cash4Houston with the numbers that audience wants — after-repair value, rent comps, spread, exit. Creative is a spreadsheet, not a sunset.
Running both matters most for a home that needs work. Retail buyers discount visible repairs twice — once for the cost, once for the hassle. Investors price them once. Putting the property in front of both audiences is how we find out which one pays more for your specific house, rather than assuming.
Will you hold open houses, and how often?
Two of them, hosted: week 2 and week 4. Not week one, and that is deliberate.
An open house held the weekend a listing goes live is attended by whoever happened to see it in the first 48 hours. Waiting until week 2 gives the launch — portals, ads, agent outreach, the buyer database — a full week to build an audience, so the open house has actual traffic to convert instead of a guest book with four names in it.
The week 4 open house does a different job. By then we have feedback, and often a price adjustment or new media to announce. It gives every buyer who saw the listing and hesitated a concrete reason to come back, and it gives us a deadline to point at when we call them.
We will also be honest about what open houses do. They rarely produce the buyer directly. What they reliably produce is a dozen people's reactions in one afternoon, neighbours who know somebody, and pressure on the buyers already circling — which is worth a great deal in weeks 2 and 4 and almost nothing in week 9. Every visitor is registered at the door and followed up within 24 hours, and you get the list.
Will you contact agents who recently sold similar properties nearby and tell them it's available?
Yes. It is a named step in the plan, it happens within 72 hours, and you get the list of who was contacted.
An agent who closed a sale two streets over last month was working with three or four buyers in that price range. One of them closed. The others are still looking, and their agent would rather show them your house than start from scratch. This is the single highest-yield hour of work in the first week of a listing, and almost nobody does it.
Will you provide showing feedback so we can tell whether price, condition or marketing needs to change?
Yes — in writing, every Wednesday, verbatim. Including the unflattering parts, which are the useful ones.
Feedback is requested automatically after each showing, and the agents who ignore it get a phone call. You will see what was actually said, not a summary. Feedback you only hear when it is complimentary is worse than no feedback at all, because it makes a price problem look like a patience problem.
What changes will you make to the listing if we're not getting enough traffic or showings?
Three different symptoms, three different diagnoses, three different levers. We change one variable at a time so we can tell what worked.
On top of the diagnosis, a scheduled refresh: at day 14 the lead photo changes and the description is rewritten regardless, because portals reward movement and buyers who scrolled past the old thumbnail get a genuinely new first impression.
Section Three · Questions 13–14
Presentation
A buyer decides whether to visit from a thumbnail the size of a postage stamp, and decides what to offer from whatever they can't stop worrying about.
Will professional photography, virtual tours, drone photography or a video walkthrough be used?
All four, at our cost, and the listing does not go active until they are in hand.
- Professional HDR photography, with the lead image chosen for the search grid rather than for the frame.
- Drone for lot lines, roof condition, and how close the property really is to what buyers care about.
- 3D walkthrough so out-of-town and relocating buyers can tour at 11pm and arrive already sold.
- Video walkthrough, cut both horizontal for the listing and vertical for social, with Spanish captions.
The timing rule matters as much as the list. A listing that goes live with phone photos "while we wait for the photographer" spends its single best week of buyer attention looking like a home nobody cared about. Those first-week impressions cannot be bought back later.
How will you make the property stand out against competing homes in the same price range?
By removing the buyer's doubt before they raise it, and by selling the monthly payment rather than the price. Three moves.
- Answer the questions before they're asked. Pre-listing inspection, a sewer scope where the age of the house warrants one, the survey, and receipts for prior work — all loaded into the MLS documents. A buyer's agent who can already see the roof age, the inspection and the repair receipts has nothing left to discount for. Uncertainty is the most expensive thing in a listing.
- Sell the payment. Because Alan owns a mortgage company, we can publish a real monthly payment and a buydown option alongside the price. Competing listings in your band show a number; yours shows what it costs to live there — and that is the number buyers are actually comparing.
- Never miss the call. Our AI answers buyer and agent calls around the clock and books the showing on the spot, and the home’s own landing page sets appointments while the buyer is still looking at the photos. Competing listings in your band send weekend callers to voicemail.
- Own the thumbnail. The lead photo is chosen for how it reads at postage-stamp size in a search grid, not for how handsome it looks full screen. That one decision moves click-through more than any other single choice in the listing.
Section Four · Questions 15–16
Offers & Terms
The highest offer and the best offer are frequently different pieces of paper. Sellers lose more money in the terms than in the price.
What is your strategy for evaluating cash offers versus financed offers?
Cash is worth a premium only for the risk it actually removes — and the discount cash buyers ask for is usually larger than that risk. So we price the risk instead of assuming it.
Every offer gets scored on five things, and price is one of them:
- Net to you — after concessions, costs and repair credits, not the headline number.
- Certainty — proof of funds from the actual account with a current statement, or a fully underwritten loan approval. A pre-qualification is a marketing document, not a commitment.
- Timeline — close date, and whether you get the possession or leaseback you need.
- Money genuinely at risk — option fee and earnest money. This is the single best measure of how serious a buyer is.
- Contingency exposure — option period length, financing and appraisal contingencies, appraisal-gap language, sale-of-other-home conditions.
Where we can do something most listing agents can't: Alan owns a mortgage company and a lending company, so a buyer's financing gets sanity-checked by a lender who has read thousands of files — before you accept the offer, not three weeks later when it falls apart. And when a cash offer comes in, we can tell you what an investor's real numbers on your house look like, because buying houses for cash is a business we actually run. You get the comparison as a written side-by-side. You choose.
Will you negotiate not only price but closing costs, concessions, inspection repairs and other terms?
Yes. Price is one of nine negotiable terms, and the other eight are where the money quietly leaks out.
- Closing date, possession and leaseback — worth real money if your timing is tight.
- Option period length and fee — a shorter option with a larger fee is a materially better offer at the same price.
- Earnest money — the amount, and when it becomes non-refundable.
- Financing and appraisal — loan type, approval level, and who covers a shortfall if the appraisal comes in low.
- Concessions versus price — often better for you to concede than to reduce, because the reduction sets the comp for your neighbours and the concession does not.
- Inspection repairs — our strong preference is a credit, never a repair list.
- Title, survey and HOA fees — negotiable line items that get accepted by default.
- Home warranty and personal property — cheap for you, disproportionately persuasive to a nervous buyer.
On repairs specifically: never agree to fix a list before you know what the list costs. Once you commit to repairs you have taken on the contractor, the timeline, the re-inspection and the risk of the work not passing. A credit hands all of that to the buyer at a known, capped price, and it closes faster.
Section Five · Questions 17–20
Fees & the Agreement
The four questions most agents answer vaguely. Here they are with actual numbers, including the parts that are not in our favour.
What is your listing commission, and what is offered to the buyer's agent?
4% to list, plus a $500 brokerage fee. The buyer's agent is paid separately — that is your negotiation, we run it for you on every file, and sellers typically end up at 1–3%. If we find the buyer ourselves and they are unrepresented, you pay zero on the buyer side.
Since the 2024 settlement changes, buyer-agent compensation is negotiated separately from ours and is no longer advertised in the MLS. That is not a fee you avoid by setting it to zero — buyer agents ask their clients to cover it, and those clients frequently ask you to cover it back inside the offer. It is a term that appears in the negotiation either way, so the question is who negotiates it well.
We negotiate it on every single file. Here is the arithmetic on a $350,000 sale:
Two things that follow from that table. The spread between the best and worst outcome on the buyer side is $10,500 on a $350,000 house — which is why we treat it as a negotiation and not a box to fill in. And there is a floor under all of it: if it doesn't sell, you owe no commission at all.
Are there any additional marketing or transaction fees I should expect?
Two, and both are already in the numbers above or spelled out below: the $500 brokerage fee at closing, and a $2,400 cancellation fee if you end the listing early. Nothing else, and no marketing invoices along the way.
Photography, drone, 3D walkthrough, video, the property website, ads, flyers and the staging consult are all funded by us up front. You never get a bill for them while the home is on the market, and if the listing runs its term without selling, you owe nothing at all. The only thing that puts those costs back on the table is cancelling early — and in that case the $2,400 buys the media outright and you keep it. Question 20 has the detail.
The rest of what you pay at closing is not ours and we don't control it: title policy, escrow and recording fees, survey if a new one is required, prorated taxes, HOA transfer and resale certificate, and any payoff or lien. You get a written net sheet with all of it before you sign the listing agreement, and an updated one with every offer we look at. That bottom-line figure is what you should judge us on, not the commission line.
Are there circumstances where I could owe a commission even if the property doesn't sell?
Yes — three, and you should know all three before you sign rather than find them in paragraph 5 later.
- The protection period. If a buyer who was introduced to the property during the listing comes back and buys it shortly after the listing ends, commission is still owed. Ours is 90 days. Its purpose is to stop a buyer and a seller waiting out the agreement in order to cut the agent out of a sale the agent produced. Its effect, when an agent sets it long, is to tie you up for the better part of a year. Ask every agent you interview for that number and compare them — some are 180 days, and it is rarely volunteered.
- You accept an offer and then don't close for a reason within your control. At that point the agreement has been performed.
- You sell it yourself, or to someone already in conversation with you, during the term. Which is why anyone you are already talking to gets named as a written exclusion at signing — bring us that list and it goes in the agreement.
Outside of those three, if the listing runs its term and the property does not sell, you owe no commission and no $500 fee. What is above is a plain-English summary of how the Texas listing agreement works, not legal advice; we will walk you through the actual paragraphs line by line before you sign anything, and you should take as long as you want with them.
What's the process for terminating or changing the listing agreement if I'm not satisfied?
You can cancel at any time. Ask in writing and the release gets signed — no arguing, no waiting out the term. The one condition is a $2,400 cancellation fee, and it is not a penalty. It reimburses money already spent on your house, and you keep everything it paid for.
By the time a listing is live we have paid for the photography and drone, the 3D walkthrough and video, the property website build and its launch, the ad spend, and the print collateral. None of that is invoiced to you while the home is on the market, and none of it comes back to us if the listing simply runs its term without selling. The $2,400 covers those hard costs in the one case where the work is stopped before it has had the chance to earn — and it is the same number whether you cancel in week two or week ten.
What makes it different from every other cancellation fee you will be quoted: the money buys the work, and the work goes with you. On release we hand over the digital assets outright, yours to use for the rest of the term you originally signed —
- All professional photography, full resolution, including the drone set.
- The 3D walkthrough and the video, in every cut we produced.
- The property website, and the listing copy in English and Spanish.
A seller who cancels a listing almost anywhere else starts from zero: new agent, new photographer, another two weeks off the market while the media is re-shot, and the old photos are gone because they belonged to the brokerage. Here you walk out with the whole package and your next agent can put the home back on the market the same week. That is the difference between a fee that punishes you for leaving and a fee that buys you something.
What we are not doing is holding you hostage. A seller who wants out and can't get out is a seller we can't help anyway, and one bad review costs more than one held listing earns. We would rather be kept by performance than by paperwork.
On term length, our minimum is 6 months. That is honest to how the plan actually works: the media, the ad spend and the agent-to-agent outreach are all paid for up front, and the compounding part — the second wave of agent outreach, the re-approach of everyone who toured, the buyers who circle back after a price change — happens well past week four. A 90-day listing asks us to spend the money and then hand back the months where it pays off.
What keeps that from being a trap is the paragraph above: the 6 months is a term, not a lock. You can end it at any point for $2,400, which means the only thing holding the listing together after month one is whether you still want us on it.
Changes short of termination are easier still. Price, marketing and terms all change by written amendment at any time, with your signature.
Section Six · Your most important question
The plan to get it sold, not just listed
You asked for the specific plan rather than a promise to wait for buyers. So it gets a calendar rather than a paragraph.
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Days −7 to 0
Before it is visible to anyone
Walk-through and written valuation. Price strategy agreed, with the three numbers and the day 7 / 14 / 21 triggers signed off. Pre-listing inspection ordered. Prep list handed over, with what is worth doing and what is not. Full media package shot and edited. Copy written in English and Spanish. Property website built. Nothing is public yet — a listing gets exactly one launch.
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Days 1–3
Launch, at full volume
Live on the MLS and every portal with complete media. Property site live. Emailed and texted to the buyer database. Presented to 50+ agents at the brokerage. Direct outreach to the agents who closed your comps. Sent to the investor and cash-buyer list with investor numbers. Paid social live. Flyers in the house. AI call answering and the property site’s booking assistant switched on from the first hour. No open house yet — we are building the audience first.
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Days 4–7
First read
Every showing agent called within 24 hours. Retargeting switched on. Ad performance reviewed and creative adjusted. Wednesday: your first written report, from our marketing team — views, saves, showings, verbatim feedback, and where we sit against the day-7 trigger.
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Days 8–14
Open house, then adjust
Week 2 open house, hosted, into an audience the launch has had a full week to build. Reel and story set out. Objections grouped and the top one fixed if three or more agents named it. Day 14: scheduled refresh — new lead photo, rewritten description — and the written adjustment recommendation if we are under the trigger.
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Days 15–21
Pressure
Re-approach everyone who toured, with news and a deadline. Offer-review date published if there is circling interest. Ad creative rotated. Second wave of agent-to-agent outreach on the new price or new media. Day 21: if there is no offer, we change price, terms, or route — and we say which we think it is.
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Days 22–30
Close it or change the route
Week 4 open house, carrying whatever news we now have — new price, new media, an offer-review deadline — plus a personal call to every buyer who hesitated. Negotiate on all nine terms, not just price. Financing verified before acceptance. If we are still without an offer, the honest conversation: the market has now given us four weeks of evidence, and we will tell you what it says even when it is not what either of us wanted.
The property that has already been on the market
This one needs saying plainly, because it is a different problem from a fresh listing and it does not respond to the same treatment.
A home that has sat has three injuries a new listing doesn't have. Its days-on-market history tells every buyer's agent to open with a lowball. The agents in that zip code have already looked at it once and mentally filed it. And the old price has anchored what the neighbourhood thinks it is worth. Re-listing the same house with the same photos at a slightly lower price fools nobody, and it is what usually happens.
So: entirely new media — a buyer who scrolled past those photos once will scroll past them again. New copy leading with a different feature. Price positioned against what actually closed while it was sitting, not against what it was originally asked. Direct, personal re-approach to every agent who showed it, with a specific reason to look again. And a candid conversation about withdrawal timing and re-launch, because how and when a stale listing comes back matters as much as the price it comes back at.
And the question underneath all of it, which we would rather raise than have you wonder about: is listing even the right route for that property? We also buy houses for cash, so you can have a real cash number and a real listing projection side by side — net proceeds, timeline, certainty, what you keep in each case — and if the listing wins, we will tell you that too. You should not have to guess which of our businesses is talking.
What we need from you to make any of this specific
- The address of the second property, and whether it is currently active, withdrawn, or expired.
- Access to walk both — half an hour each. We cannot value a house from a desk and we won't pretend otherwise.
- Your timing and your number. What you owe, what you need to net, and the date that actually matters to you. Those three things change the recommendation more than anything on this page.
The next two steps
Let’s put real numbers on both properties
Everything above is the method. It only becomes your plan once we have walked the homes and you have seen what you actually keep.
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1
Schedule the walkthrough
Half an hour at each property. You get the written valuation — closed comps only, adjusted line by line — within 48 hours of the visit.
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2
Build your Net Sheet
The number that actually matters: sale price, minus commission, the $500, title, taxes, payoff and concessions — what lands in your account, on both properties, before you commit to anything.